Privacy Policy

What Information Do We Collect?

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when you submit a support inquiry, sponsor inquiry, contact form, or newsletter subscription. The personal information we collect may include:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; contact preferences; and other similar information. All personal information you provide must be true, complete, and accurate.

Information Automatically Collected. Some information — such as your Internet Protocol (IP) address and browser and device characteristics — is collected automatically when you visit our Website. This information includes:

Like many websites, we also collect information through cookies and similar technologies.

How Do We Use Your Information?

In Short: We process your information to respond to inquiries, provide services, and improve our Website.

We use the information we collect or receive to:

• Respond to support and sponsorship inquiries submitted through our forms.
• Send newsletters and organizational updates to subscribers — you may unsubscribe at any time.
• Improve our Website and services through usage data analysis.
• Protect our Services — for security monitoring and fraud prevention.
• Enforce our terms, conditions, and policies and comply with legal requirements.
• Respond to legal requests and prevent harm.
• Send administrative information about updates to our services or policies.

Will Your Information Be Shared?

In Short: We only share information with your consent, to comply with laws, to provide services, or to fulfill legitimate obligations.

We may process or share your data on the following legal bases:

• Consent — where you have given specific consent for a specific purpose.
• Legitimate Interests — when reasonably necessary to achieve our nonprofit mission.
• Legal Obligations — to comply with applicable law, governmental requests, court orders, or legal process.
• Vital Interests — to investigate, prevent, or take action regarding suspected fraud, policy violations, or safety threats.
• Business Transfers — in connection with any merger, transfer of assets, or reorganization involving our organization.

We do not sell your personal information to third parties.

Do We Use Cookies and Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can configure your browser to refuse cookies, though some features of the Website may not function correctly as a result. We also use Google Tag Manager and Google Analytics to understand how visitors interact with our Website.

What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of information you share with third-party sites linked from our Website.

Our Website may contain links to third-party websites or resources. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We encourage you to review the privacy policies of any third parties before providing personal information.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through appropriate organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access our Website within a secure environment.

For survivors using our support forms: we strongly encourage use of a private browser window. Do not include the name of your abuser or information that could put you at risk if this device is shared.

What Are Your Privacy Rights?

In Short: You may request access to, correction of, or deletion of your personal information at any time.

If you are a resident in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.

Email marketing: You can unsubscribe from our newsletter at any time via the link in any marketing email, or by contacting us directly. We may still send service-related emails necessary for account or inquiry administration.

Cookies: Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features of the Website.

For questions about your privacy rights, email us at info@thephoenixrisingfoundation.net.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will inform you in a revised version of this privacy policy.

Do California Residents Have Specific Privacy Rights?

In Short: Yes. California residents are granted specific rights regarding access to their personal information.

California Civil Code Section 1798.83 ("Shine The Light" law) permits California residents to request, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes. To make such a request, contact us using the information below.

CCPA Privacy Notice. We have collected the following categories of personal information in the past twelve (12) months:

Phoenix Rising Foundation has not sold any personal information to third parties and will not do so in the future.

Your rights with respect to your personal data:

• Right to delete — You may request deletion of your personal information, subject to certain legal exceptions.
• Right to be informed — You have a right to know what data we collect, how we use it, and whether we sell it.
• Right to non-discrimination — We will not discriminate against you for exercising your privacy rights.
• Other rights — You may object to processing, request correction of inaccurate data, or designate an authorized agent to act on your behalf under the CCPA.

To exercise these rights, email us at info@thephoenixrisingfoundation.net.

Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice on our Website or by sending you a direct notification. We encourage you to review this policy periodically.

How Can You Contact Us?

If you have questions or comments about this privacy policy, please email us at info@thephoenixrisingfoundation.net or write to us at:

Phoenix Rising Foundation
9141 Delemar Ct
Wellington, FL 33414